# Terms of Service

Effective Date: April 10, 2026

Welcome to Longhorn Home Services (“Company,” “we,” “our,” or “us”). By accessing our website, using our services, or communicating with us (including via SMS), you agree to the following Terms of Service.

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## 1. Services Provided

Longhorn Home Services provides residential and/or commercial home services, including but not limited to HVAC installation, repair, maintenance, and related services.

All services are subject to availability, scheduling, and confirmation.

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## 2. Use of Website and Services

By using our website or services, you agree to:

- Provide accurate and complete information

- Use our services only for lawful purposes

- Not misuse, disrupt, or interfere with our systems or operations

We reserve the right to refuse service to anyone for any lawful reason.

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## 3. Estimates, Pricing, and Payments

- Estimates provided are based on initial information and may change upon inspection

- Final pricing will be communicated before work is completed

- Payment is due upon completion of services unless otherwise agreed in writing

Failure to make payment may result in additional fees or collection actions.

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## 4. Scheduling and Cancellations

- Appointment times are estimates and may be subject to delays

- We request reasonable notice for cancellations or rescheduling

- Missed appointments or late cancellations may be subject to a fee

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## 5. SMS Communications (A2P Compliance)

By providing your phone number, you consent to receive SMS messages from Longhorn Home Services, which may include:

- Appointment reminders and confirmations

- Service updates

- Customer support messages

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying:

- STOP to unsubscribe

- HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

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## 6. Limitation of Liability

To the fullest extent permitted by law:

- We are not liable for indirect, incidental, or consequential damages

- Our total liability is limited to the amount paid for the services provided

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## 7. Warranties and Disclaimers

- We strive to provide high-quality service but do not guarantee uninterrupted or error-free operation of our website

- Any manufacturer warranties apply separately to equipment installed

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## 8. Intellectual Property

All website content, including text, graphics, logos, and design, is the property of Longhorn Home Services and may not be used without permission.

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## 9. Privacy

Your use of our services is also governed by our Privacy Policy. We encourage you to review it to understand how your information is handled.

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## 10. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

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## 11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the state in which Longhorn Home Services operates.

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## 12. Contact Information

If you have questions about these Terms of Service, please contact us:

Longhorn Home Services

Phone: (720) 691-6041

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